Communications with Us
We have features where users can submit information to us (such as our
feedback forms or IMS Pro information request). Requests for service,
support or information may be forwarded as needed to best respond to a
specific request. We may retain e-mails and other information sent to
us for our internal administrative purposes, and to help to serve
agents better.
Interactive Features
At some point in the near future, we will be offering
interactive and community features such as discussion boards, webcasts
and user profiles. Note that all personal information sent or posted
via such features becomes public information for which we are not
responsible.
WITH WHOM YOUR INFORMATION IS SHARED
Please note that information collected in connection with online
webcasts, such as at
www.webex.com
or www.xo.com
, will be shared with
the sponsor of the particular webcast(s)/seminar(s). These sponsors
will use the information according to their own privacy policies.
Other than as set forth above, we do not share personally
identifiable information with outside companies, apart from those
acting as our agents in providing annuity or insurance or other
product(s)/service(s), and which agree to use it only for that purpose
and to keep the information secure and confidential. Also, our parent,
subsidiary and affiliate companies, entities into which our company
may be merged, or entities to which any of our assets, products, sites
or operations may be transferred, will be able to use personal
information. We will also disclose information we maintain when
required to do so by law, for example, in response to a court order or
a subpoena or other legal obligation, in response to a law enforcement
agency's request, or in special cases when we have reason to believe
that disclosing this information is necessary to identify, contact or
bring legal action against someone who may be causing injury to or
interference with (either intentionally or unintentionally) our rights
or property. Users should also be aware that courts of equity, such as
U.S. Bankruptcy Courts, might have the authority under certain
circumstances to permit personal information to be shared or
transferred to third parties without permission.
SECURITY
We use reasonable precautions to protect our users' personal or
sensitive information and to store it securely. In
addition, access to all of our agents' information, not just the
sensitive information, is restricted. Only employees who need the
information to perform a specific job (for example, as may be
necessary to appoint an agent with a new insurance company at the
agent's request) are granted access to personally identifiable
information. Finally, the servers on which we store personally
identifiable information are kept in a secure environment.
LINKS
Our web sites contain links to other sites. IMS is not responsible for
the privacy practices or content of such other sites. We encourage our
users to be aware when they leave our site and to read the privacy
statements of each web site to which we may link that may collect
personally identifiable information.
NOTIFICATION and CHANGES
If we change our privacy policy, we will post those changes on this
page so our agents are aware of what information we collect, how we
use it and under which circumstances, if any, we disclose it. Check
this policy frequently to keep abreast of any changes.
For any questions about this privacy statement
... contact our San Diego
Headquarters offices.